Create a plan of action before committing your resources.
About this Service
For more information on having us perform tactical planning for your company, please contact us.
We believe that the most successful projects are the ones that first take a step back and determine the constraints that frame the project. Clearly seeing the needs and desires for a project can cut months of development time and focus a development organization. We're not part of your organization and we're not afraid to speak our minds, and we can often cut through the jungle of development to help you see the forest through the trees.
Our rigorous requirements gathering process distills an organization's knowledge about itself, its customers and its products in order to provide perspective for your development team. We take into account the structure of the organization, its processes, design directions for the product, user needs, and technological opportunities. Analyzing these factors, we create a detailed specification that defines the envelope for the product to meet its business goals and the goals of its users. As part of the process, we help you define metrics for product success, factors you can measure to see how you're doing.
During a typical requirement gathering process we will:
- Interview key stakeholders. We hold extensive conversations with its end users and the people in-house that depend on its success in order to uncover the business needs of the product.
- Collect all in-house knowledge about the development process. This includes design directions, navigational challenges, content opportunities, technology initiatives, product goals, the current understanding of online audience, and anything else that your company is using to guide product development.
- Define key concepts. Each product has a set of core ideas that drive it and which are the basis of many of the decisions about it. These are often implicit. We make them explicit in order to provide clear guidance when designing the product.
- We then combine and analyze all of this information to uncover the stated and implicit factors the company considers most important to the product's success, creating a flexible and complete framework for product development.
- If needed, we also help you define product metrics, giving you a basis from which to measure product success and track quality.
For more information on having us perform tactical planning for your company, please contact us.
Our Services
- Expert Design Assessment
- Design Evaluation using Usability Testing
- Goal Mapping using Task Analysis
- Information Architecture and Navigation Design
- Interaction Design
- Site Unification
- In-house Mentoring
- Value Assessment for User Experience Managers
- Tactical Planning using Requirements Gathering
- Process Development