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Adaptive Path Newsletter for June 30, 2010

Ideas Sections:

a picture of kateHow does a workplace culture support creative thinking? What kinds of cultural elements kill curiosity and team engagement? I’ve been exploring this question for a while, and I’m always on the lookout for new and insightful perspectives on organizational behaviors and how a culture of creativity can be fostered and maintained.

In this issue, I share a map of the creative culture landscape that I’ve developed to identify areas of workplace culture that support creativity, insight and innovation. Read on to learn how the map came to be and to download a version to make your own assessment.

Kate Rutter

A Blueprint for a Creative Workplace
In a UX team, ideas are the currency and the people are the richest resource. Staying fresh and engaged is crucial to delivering work that is inspired, implemented well and that spans both user needs and business objectives.

But creating and maintaining this fresh outlook is a challenge. And it’s a challenge that you can’t take on single-handed…it takes a team approach to foster a culture that promotes and reinforces creativity. This is a topic close to my heart, and I’m always excited to share what I’ve read, learned or experienced.

So when I read an article by Dr. Teresa Amabile  called “How to Kill Creativity” in the book Harvard Business Review on Breakthrough Thinking, I was intrigued and excited. The article was originally published in the Harvard Business Review in September 1998, but don’t be fooled. The article is as relevant today as when it was written, perhaps even more so.

While reading this fabulous essay, a picture began to emerge in my head. Dr. Amabile is a clear and eloquent writer, and the structure of her thinking is crisp and concise. I thought “If I could map out the landscape of creativity that is outlined in the article, could the map be used as a tool to evaluate the activities we do at Adaptive Path and how they foster and contribute to the creativity of the culture?”

The question was impossible to answer without just jumping in and doing it. So, after multiple sketches and a few adaptations, I came up with a map, which works like a blueprint for a creative culture. The map shows a summary of the concepts covered in the article, along with a few additions and tweaks.

Here’s a link to the completed map on Flickr:

The Creative Culture Blueprint [color]


Now that the map is created, the next step is to think through the activities, supports and tools that are in play at Adaptive Path and to map them onto the creative culture blueprint. The goal will be to see where in the landscape we are doing things that reinforce a positive creative culture, where there are gaps, and where we are doing things that kill creativity.

Stay tuned and watch for an essay to be posted later this week on our site with the results! In the meantime, I encourage you to check out the original HBR article, and to use the map to make an assessment in your own organization.

Interested in creating your own assessment map? If so, you can download a blank version of the map (which gives you room to write in your own information) and fill in the activities that are part of your workplace culture. What activities and elements do you have in place that deliver on elements that support creativity? Where are there gaps? Are there things that are part of the culture that directly conflict with the attributes that support creativity?

Here’s a link to the fill-in map on Flickr:
  • View the Fill-in Map in black & white
    Main view  |  Download different sizes
  • Note: It’s best to print it out on 11 x 17 paper, but it will also fit (and be readable) on 8.5 x 11.

The Creative Culture Blueprint [black & white] Fill-in Version


Viva la creative culture!

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Four New Sessions Added to UX Week (We Can’t Stop)
Yeah, we know we should be done programming UX Week by now, but there’s too much good stuff out there we want to bring you. Here are the four newest additions to our line up…

Want to get in on the smartphone app action but don’t know where to start? Suzanne Ginsburg, UX designer and author of Designing the iPhone User Experience (due out just before UX Week), is leading a half-day workshop on designing smartphone apps.

Jamin Hegeman and Jared Cole, designers at Adaptive Path, provide an introduction to service design practice and methods in their half-day workshop, From Products to Services: A Service Design Crash Course. Participants will examine a familiar service, map the customer journey, create a service blueprint, and create solutions that support the overall goal of the service.

Rock Band is crucial to our sanity at Adaptive Path and we are thrilled to have Rock Band and Guitar Hero designer Joe Kowalski, now a graphic designer and user interface artist with Double Fine, hitting the main stage with his talk Video Games and the User Interface.

Christian Palino of Adaptive Path hits the main stage to talk about Eisenstein’s theory of montage and how it provides an analogous model for exploring the relationship of service touchpoints to the space between those touchpoints, and how users experience them both.

We hope to see you in August. Register and use code NEWS for 10% off the current early bird price.

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