How do user experience designers tell their story in a relevant, meaningful way, to audiences who have no exposure to user experience design (UX)? UX practitioners are keenly aware that everything we use in our lives was designed by someone. But, outside of our industry (and related ones), most people aren’t aware of the many decisions that were made (or not made) on their behalf when a product or service was designed.
I starting exploring this issue about communicating the value of UX a little over a year ago in my podcast, Tea with Teresa. One of the…
The latest Tea with Teresa podcast: An interview with Dialogue in the Dark Creative Director John Zaller and Guide Gloria Fisher
Show Length: 20 minutes
In this podcast, I’ll take you with me on a journey into a world of darkness…where people use their hands, hearing and sense of smell to discover where they are. We’ll explore an immersive exhibition called Dialogue in the Dark, were blind guides help visitors move through multiple environments, experiencing the world without sight. Creative Director John Zaller and exhibition guide Gloria Fisher talk about the mission behind this experience…
An interview with Scott Berkun, author and public speaker on
Show Length: 20 minutes
In 1956 a documentary called The Mystery of Picasso was released, showing two hours of Pablo Picasso doing what he did best: making paintings. This film gave the public a first-hand glimpse directly into this infamous artist’s creative process. Public speaker and writer Scott Berkun and I got together for tea to talk about the film and our own experiences around creativity. As both managers of creative teams and creators of work ourselves, we looked at how our processes aligned with Picasso’s…or where we could…
A “Tea with Teresa” podcast with Natasha Alani, Researcher for Adaptive Path’s Mobile Literacy Project
Download podcast here
By now you may have heard about the release of research and designs from Adaptive Path’s Mobile Literacy project. If you haven’t, here’s the gist: In and effort to understand how mobile technology can work more effectively in emerging markets, Adaptive Path went to rural India to investigate the impact of mobile technology and developed concepts for new mobile devices for this market.
(Sharing my latest podcast…Thought you all might find this one interesting [particularly those into environment design and/or education]...it’s a look at how digital technology is busting open the possibilities in the planetarium field. Enjoy.)
When you think about planetariums, you probably think about craning your head way back looking up at a sea of stars spread across a dome ceiling, right? Well, something is changing in the planetarium world. With the introduction of digital projectors, planetariums are evolving into 3D spaces that are being used for much more than star-gazing. I learned about this revolution through…
My colleague Teresa recently began a podcast series titled Tea with Teresa. In it, she talks to folks about their passions, getting them to explain the ins and outs of what excites them. I was humbled to be included in her latest podcast, on The History and Evolution of User Experience Design.
Some describe it as making things easy and enjoyable to use. Others describe it as all the elements that impact someone’s perception of a product or system. Jesse James Garrett says it’s a lot like going on a great first date.
For those who haven’t heard of it before: You’ll be surprise by how much it impacts your life.
For those who know it well: Believe it or not, the complexity made simple. You’ll finally know what to say in the elevator when someone asks you what you do for a living.
We’ve all had those awful experiences like getting lost within a badly designed website (Why can’t I add another item to my shopping cart?), confusion around using a new product or device (Where in the world is the ON button?!), or losing our cool after an awful customer service experience (Did they really send me to five different people?). In my latest “Tea with Teresa” podcast, I talk with Todd Elliott, Project Manager at Adaptive Path, about how how user testing helps minimize the angst we all feel when confronted with a…
I recently sat down to talk with Raphael Grignani who leads the Nokia Service and UI Design team here in San Francisco. I spoke with Raphael about his involvement in Homegrown, an umbrella project whose goal was to create sustainable, ethical, and desirable communication solutions for Nokia. Raphael shares the journey of this grassroots project that started out as ten inspired individuals within Nokia looking at the topic of sustainability evolved into product and service concepts and eventually found it’s way to Olli-Pekka Kallasvuo, the CEO of Nokia, and the Mobile World Congress 2008 in Barcelona.
I recently sat down to talk with Scott Hirsch, principal of the Management Innovation Group and MX conference speaker, to talk about using UX and design sensibilities to solve the problems of business strategy. Scott shares his experiences on where UX outperforms and compliments typical business functions like financial analysis, and how UX can be used to tackle problems differently—from how much is Google worth to how telecoms respond to the iPhone.
Download the MP3 of our conversation, and come join Scott at the MX conference next week to learn more about “what’s wrong with strategy!”
