Is God or the Devil in the (UX) Details?
One of the most re-tweeted quotes at UX Week this week comes via Amy Hillman from Jensen Harris's keynote talk on the story behind Windows 8.
Viewing all ideas posted in Organizational Management
Craft in Interaction and Service Design
Last week saw the latest release of Instapaper, a service for saving web pages for reading later. It seems like a simple thing, but Instapaper has embedded itself into my life surprisingly deeply, and is a must-have for folks who find themselves with dozens of tabs in their browser of articles they want to read, but don't quite have the time for right now. Instapaper also proves quite instructive of how to deliver great experiences.
The Challenges of Creative Leadership - Sarah B. Nelson at UX Week 2011
I met Sarah B. Nelson in Spring 2006, as she was figuring out where she wanted a summer internship while she was getting her masters from the Institute of Design in Chicago. When she shared her student work, one thing stood out among the rest—a paper she had written on the creative process of the Neo-Futurists (PDF), a remarkable avant-garde theater troupe. Having seen them perform, I loved Sarah's deconstruction of how they work, and I knew that I wanted to work with anyone who thought like that.
Where do non-UX-team members learn about UX?
As a User Experience practitioner, you learn about UX in school (even if it wasn't called UX), you improve your skills in practice by being part of project teams, and you update your knowledge at a UX conference or training. But what about the people around you? Where do Project Managers, Product Managers, Developers, Sales, QA, Strategists, and Managers learn about User Experience?
Go Team: The Next Iteration of Leadership at Adaptive Path
In the last six months, Adaptive Path has undergone a lot of change. This hasn't always been a comfortable place to be during that time. But to make sure we are evolving to be the organization that will continue to deliver great experiences for the next ten years, we know change is crucial and it isn't always going to feel good. Some of the differences have felt great — new studio spaces, a fresh new website, and more recently, some evolutions in our leadership. Let me tell you a bit about the latter.
The Awesomeness Factor: Cameron Gray on Agile and UX
After an appearance at last year’s UX Week, Cameron Gray, Vice President of Engineering at online training experts Mindflash will return to our stage at this year’s MX Conference with a talk about Agile and UX.
As a design process freak, I jumped at the chance to interview Cameron and ask him about the way he is integrating UX in Mindflash’s Agile development methodology.
[Peter Boersma] You (re)joined Mindflash almost 4 years ago, after a 4-year stint at another company, and run the development team. What have you changed to the way that team is managed? What…
UX Metrics for Noobs and Skeptics: An Interview With Richard Dalton
They say, if it moves measure it. I’ve been finding myself thinking a lot about how to measure UX lately—mainly to realize that I halfway don’t believe it’s possible. My gripe is that even if you can regularly track and look at numbers (itself no small feat), it’s hard to know what they mean exactly. And yet, without understanding the quantifiable effects, it’s very difficult to know or show what impact user experience is having in an organization. And that’s important.
So I guess it’s time for me to learn more about…
Managing through a recession, redux
It has been almost two years since I wrote, “this will be my second recession in a design consultancy.” The message at the time was essentially that there is opportunity in adversity, and that short-sighted or fearful action was likely to be more damaging to a company in the long run. Empirical and anecdotal evidence supported this, and pointed us to the actions and policies of the companies that came out ahead in previous recessions. I am happy to say that we at Adaptive Path made our way through the worst of it by following this advice, and in the ...
A conversation with John Hagel and John Seely Brown
If you missed out on hearing them at our party at AP San Francisco, or if that whetted your appetite for a longer conversation, then you’re in luck. I am joining John Seely Brown and John Hagel in conversation about their most recent book, The Power of Pull, co-authored with Lang Davison, at The Commonwealth Club next Wednesday.
It should be a thought-provoking evening. We’ll range from, “So what exactly is ‘pull,’ anyway,” to an exploration of insights you may have overlooked on first, or even second, reading.
Where - The Commonwealth Club, downtown San Francisco
When - 5:30…
Update: UX Leadership Model
A few weeks ago I wrote a post about a model for UX Leadership.
Turns out that Will Evans’s model (which I flagrantly appropriated) actually took a lot of inspiration from another model—one created by David Sherwin and Justin Maguire, of frog design.
So I wanted to update the model to include proper attribution, and while I’m at it, point you to David and Justin’s original presentation for the Seattle AIGA chapter (where this model was originally presented). Beyond the big pyramid, it’s jam-packed with lots of other interesting, actionable information about design leadership. My…