Who is this workshop for?

Innovative products require innovative interaction design. So why do we so often follow the same process and techniques, only to be surprised when we see the same not-so-innovative result?

This half-day workshop is for managers, leaders, and practitioners who are dissatisfied with the approach and results of their current processes. Kim will share a framework for rethinking your process and accompanying methods to yield the innovative solutions you and your organization are craving.

What will be covered?

Interaction design forms the backbone of customers' experiences, essentially defining a product's purpose and meaning to customers. Arriving at more powerful results requires design leaders who can diagnose the business situation and match it with the components of an interaction design process. To this end:

We'll survey the landscape of interaction design methods, tools and techniques to improve your ability to diagnose the business situation and select the right steps in the process to design a powerful result
We'll provide you with the means to map and thoughtfully select from the full range of techniques at your disposal
We'll learn from one another through hands-on working sessions and discussion

Innovating Your Process

We'll start the workshop with an early lunch, giving everyone a chance to share their stories and get to know one another. After lunch Kim will facilitate a discussion of approaches to innovating the design process followed by a collaborative working session in defining methods and techniques.

Choosing Methods, Tools & Techniques

A key to successful design engagements is in knowing which techniques and methods to use as well as when and why. Kim will share her formula for process planning that goes beyond the typical project management approaches. We'll then get a chance to try out this new process planning technique in a hands-on working session.

Delivering Innovative Outcomes

Often neglected in the design process are the artifacts and outcomes that are generated during various phases of the project. Moving beyond the annotated wireframe, the other artifacts generated along the way can and should be leveraged to communicate your team's design decisions. Kim will facilitate a discussion of the pros and cons and best practices to move beyond the typical design specification documents.

Agenda