Presenter
About Peter Coughlan
Peter Coughlan is a Partner at IDEO, where he leads their Transformation Practice, a group that helps client organizations grow by applying design thinking to organization design and development.
Peter has led programs in innovation process design, service excellence, and customer and employee journeys; in domains as diverse as tribal leadership, supply-chain design in the food industry, and healthcare delivery. Some of his clients and collaborators include Kaiser Permanente, Kraft Foods, Procter & Gamble, The Robert Wood Johnson Foundation, and Stanford University.
Peter has a B.A in English Literature from Trinity College, a Master’s in Education from Boston University, and a Ph.D in Applied Linguistics from UCLA.