Comments on: What to do with Late Adopters? http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/ Adaptive Path Blog Sat, 05 Jul 2008 12:22:58 +0000 http://wordpress.org/?v=2.3.3 By: En un plisplas » Blog Archive » Boas leituras http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176894 En un plisplas » Blog Archive » Boas leituras Mon, 24 Mar 2008 21:44:08 +0000 http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176894 [...] What to do with Late Adopters? O que fazer com aqueles usuários que pensam que "se ainda funciona, pra que mudar?". Do Adaptive Path Blog. [...] […] What to do with Late Adopters? O que fazer com aqueles usuários que pensam que “se ainda funciona, pra que mudar?”. Do Adaptive Path Blog. […]

]]> By: Colette van Essen http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176680 Colette van Essen Fri, 14 Mar 2008 15:58:51 +0000 http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176680 What about "seduce them" (show them the things they've missed, not something developers think is neat) "reassure them" (that nothing else will go on the blink if they install it), "promise them" (that the programme will work better / be more stable), "help them" (make installation easy and feedback during the process respectfull)? What about “seduce them” (show them the things they’ve missed, not something developers think is neat) “reassure them” (that nothing else will go on the blink if they install it), “promise them” (that the programme will work better / be more stable), “help them” (make installation easy and feedback during the process respectfull)?

]]> By: Cameron Tonkinwise http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176679 Cameron Tonkinwise Fri, 14 Mar 2008 15:32:12 +0000 http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176679 This is a strange op-ed piece for a user-centred (even human-centred) blog, not least because the only 'learn from them' ('them'? vs 'us' know-betters?) that seems to be countenanced is 'learn from them how to change them,' - even though their primary message is clearly 'please stop trying to change me.' It might be a hassle for the individual programmer who wants the world to be uniform for his/her convenience, but surely the difference between IT today vs 5 or 20 yrs ago, is the capacity for multiple-platform customisable diversity. There is a way in which this post is directly replicating arguments for accelerated technological obsolescence from the 1930s - these people must be made to give up their shrift for their own (not recognized) benefit lest the world grind to a halt. To take something positive from this, the slow movement should certainly now add 'refusal to accept automated upgrades' to their strategies. This is a strange op-ed piece for a user-centred (even
human-centred) blog, not least because the only ‘learn
from them’ (’them’? vs ‘us’ know-betters?) that seems
to be countenanced is ‘learn from them how to change
them,’ - even though their primary message is clearly
‘please stop trying to change me.’ It might be a hassle
for the individual programmer who wants the world to be
uniform for his/her convenience, but surely the difference
between IT today vs 5 or 20 yrs ago, is the capacity for
multiple-platform customisable diversity. There is a way
in which this post is directly replicating arguments for
accelerated technological obsolescence from the 1930s -
these people must be made to give up their shrift for
their own (not recognized) benefit lest the world grind
to a halt. To take something positive from this, the slow
movement should certainly now add ‘refusal to accept
automated upgrades’ to their strategies.

]]> By: jonathan stegall » Blog Archive » links for 2008-03-13 http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176664 jonathan stegall » Blog Archive » links for 2008-03-13 Thu, 13 Mar 2008 23:40:52 +0000 http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176664 [...] adaptive path » blog » Alexa Andrzejewski » What to do with Late Adopters? (tags: design technology) [...] […] adaptive path » blog » Alexa Andrzejewski » What to do with Late Adopters? (tags: design technology) […]

]]> By: Andrew http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176645 Andrew Thu, 13 Mar 2008 18:44:06 +0000 http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176645 Another interesting thing here is in that sentence "It worked for me..." It's often surprising what people perceive as software "working ok." A bunch of nag messages clearly weren't enough to say "this <b>isn't</b> working for you anymore", and he was probably putting up with broken websites, too. One of the things it's often hard to remember is that most people don't want to learn technology. In a lot of cases it's not fun for them, it's not empowering for them, it's not rewarding for them. Change often doesn't just mean downloading something, it means asking for help, scheduling people to come to your house to install something, or other annoyances. The other valuable point in the article is that even though you might be an early adopter of web browsers and software, you're probably a laggard for some other technology. (What, you don't have home automation or automatic parallel parking in your car yet?) Another interesting thing here is in that sentence “It worked for me…” It’s often surprising what people perceive as software “working ok.” A bunch of nag messages clearly weren’t enough to say “this isn’t working for you anymore”, and he was probably putting up with broken websites, too.

One of the things it’s often hard to remember is that most people don’t want to learn technology. In a lot of cases it’s not fun for them, it’s not empowering for them, it’s not rewarding for them. Change often doesn’t just mean downloading something, it means asking for help, scheduling people to come to your house to install something, or other annoyances.

The other valuable point in the article is that even though you might be an early adopter of web browsers and software, you’re probably a laggard for some other technology. (What, you don’t have home automation or automatic parallel parking in your car yet?)

]]> By: Charlie Park http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176640 Charlie Park Thu, 13 Mar 2008 13:35:04 +0000 http://www.adaptivepath.com/blog/2008/03/12/what-to-do-with-late-adopters/#comment-176640 I was going to say that another option would simply be to educate them. But I then remembered that late adopters probably don't care about the logic of upgrading, or getting on board. I think you're right, that some mix of the options you listed is probably correct. I was going to say that another option would simply be to educate them. But I then remembered that late adopters probably don’t care about the logic of upgrading, or getting on board. I think you’re right, that some mix of the options you listed is probably correct.

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