Adaptive Path Blog

Not to pick on my people, but Germans can be a little process-oriented from time to time. This comes from Kettner, a supplier of hunting equipment:

“Dear Kettner Customer,

We are restructuring our logistics operations so that we may serve you even more quickly in the future. As a result of this thorough process, this page is under construction.”

I can appreciate Kettner wanting to supply my (non-existent) hunting needs with greater speed. Their corporate motto is “Competence in hunting.” Sadly, they don’t seem to be too competent with the customer experience.

This entry was posted on Wednesday, August 30th, 2006 at 11:15 am and is filed under Communication, Experience design, What were they thinking?. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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